kismet Walkthrough
1 / 9
Product Walkthrough · Accounts Team

ABA Files &
Remittance

End-to-end: from generating the ABA file in Navigator, uploading to your bank, processing the result, marking complete, and the remittance advice that goes out automatically.

Start walkthrough ~3 min
Overview

Six stages,
one extract

A bank-transfer extract moves through six stages — five of them in Navigator, one of them at your bank.

  • 1 Generate — Navigator bundles eligible invoices into an ABA file
  • 2 Download — pull the ABA file out of Navigator
  • 3 Upload to your bank — the file goes to your bank's bulk-credit portal
  • 4 Result file back into Navigator — the bank's response gets ingested
  • 5 Mark complete — locks the extract and triggers remittance
  • Remittance advice — automatically emailed to each supplier with their PDF
Eligible invoices
NDIS Claim Paid
Generate extract
ABA file built
Upload to bank
processed externally
Upload result file
back into Navigator
Complete & remit
suppliers notified
Stage 1 · Generate

Who's in,
who's out

Navigator only includes invoices that are genuinely ready to pay. Five eligibility checks run before the file is built.

  • Status is NDIS Claim Paid — the NDIS has paid the funds across to your account, but the supplier hasn't been paid yet
  • Supplier has Include in payment extract on
  • Bank details are valid — BSB exactly 6 digits, account number, account name
  • Not blocked by a claim rule — bank-detail-change verifications pause that supplier's invoices
  • Not already in another extract — invoices can't appear in two non-deleted extracts
New bank-transfer extract
Eligible invoices
128 Across 47 suppliers
Total to pay
$184,290.00
Skipped
3 suppliers — pending bank verification
1 supplier — missing BSB
Generate extract Cancel
Stage 2 · The file

The ABA file
itself

Standard Australian Bankers' Association format — every Australian bank accepts it. One row per invoice, with the supplier's bank details and the invoice reference.

  • 1 One row per invoice — supplier BSB + account, amount, reference
  • 2 Self-balancing row if your bank requires it (a final debit equal to the credits)
  • 3 Split into multiple files if the batch is large — every file gets uploaded
File names look like SPM-260428-K9H001.aba. The reference traces back to the extract.
SPM-260428-K9H001.aba
062-000 1234 5678 · Acme Therapy
$425.00 · INV-4821
183-334 8765 4321 · MobilityPlus
$1,260.00 · INV-5104
484-799 9988 7766 · CarePath
$880.00 · INV-5188
… 125 more rows …
128 credits · 1 self-balancing debit · $184,290.00 total
Stage 3 · Bank

Off to
your bank

Navigator's job is done for now. Take the ABA file (or files) to your bank's portal and process them in their bulk-credit / batch-payment area.

  • 1 Download every ABA file from the extract — large extracts can have multiple files
  • 2 Log in to your bank's online portal and find bulk credits / batch payments
  • 3 Upload and authorise — most banks need a second user to approve
Don't return to Navigator and mark complete yet. Wait until the bank has actually processed the file — completion sends remittance to suppliers, and you don't want that going out before the money has moved.
Extract · SPM-260428
Status
Awaiting bank processing
ABA files
SPM-260428-K9H001.aba Download
Suppliers in batch
47
Upload result Mark complete
Stage 4 · Result file

Reconcile
the response

Once the bank has processed the file, most banks return a result file showing what paid and what failed. Upload it back into Navigator for per-row reconciliation.

  • 1 Click Upload result on the extract
  • 2 Navigator processes asynchronously — the page polls every few seconds while it's running
  • Successful rows mark their invoices as Paid
  • Failed rows are listed with the bank's reason — you can investigate and re-extract just those
If your bank doesn't supply a structured result file, you can skip this step and trust the bank — but you lose per-row reconciliation.
Extract · Result file
Result file
bank-response-260428.csv Processed
Outcome
126 paid $182,650.00
2 failed $1,640.00
Failed rows
INV-5104 · MobilityPlus
Account closed
Stages 5 & 6 · Complete & remit

Mark complete,
remittance flies

Once the bank has actually paid the suppliers, mark the extract complete. Navigator locks the extract, marks any remaining invoices Paid, and queues a remittance advice job for every supplier in the batch.

  • 1 Click Complete extract and confirm
  • Per-supplier PDF generated — listing customer, invoice reference, amount paid for each of their invoices in this extract
  • Email goes out automatically with the PDF attached
  • 4 Logged as an archived task against the supplier — your team always has a record
Mark complete is one-way. The extract is locked, suppliers have been told they're paid, and you can't undo it. Don't click until the bank has moved the money.
When things go wrong

Common
issues

Most extracts run cleanly. When something fails, it's usually one of these — and Navigator tells you exactly which row needs fixing.

  • ! Bank details invalid — pre-flight blocks the extract; fix the supplier record and retry
  • ! Invoice missing from extract — usually status, supplier setting, or a pending bank-change verification
  • ! Bank reports failed payment — re-extract just the failed invoices once the supplier's details are sorted
  • ! Need to delete an extract — only within 10 minutes of creation and only before completion
! BSB must be 6 digits
Acme Therapy — bank details have an invalid BSB. Fix the supplier record before retrying.
! Bank-change verification pending
CarePath Supports — 4 invoices skipped. Complete the verification task to unblock.
! Account closed
INV-5104 · MobilityPlus — bank reported account closed. Update details and re-extract this invoice.
! Already in another extract
INV-4901 · Acme — included in extract SPM-260415-A2C. Wait for that one to complete.
Summary

Five rules
worth remembering

If you keep these in mind, the rest is just clicks.

  • Wait for the bank. Don't mark complete until money has actually moved.
  • Upload every ABA file. Large extracts get split — don't miss one.
  • ! Mark complete is one-way. Suppliers get remittance, the extract locks.
  • Result files are async. Watch the status; don't double-upload.
  • Failed rows are recoverable. Re-extract once the supplier's details are right.
Extract · Complete
Status
Complete
Completed at
28 Apr 2026 · 14:32
Remittance advice
Sent 47 suppliers
Invoices paid
126 of 128 · $182,650.00
Needs follow-up
2 failed payments
Scene 1 of 9
Press to navigate  ·  Space to play/pause